1 Information We Collect
When you register an account or purchase hosting from Hostarise (hostarise.cloud), we collect basic personal information necessary to deliver services:
- Your name, email address, phone number, and billing address.
- Domain registration registrant details (required by ICANN/registry).
- IP addresses, login timestamps, and server access logs for security audits.
2 How We Use Your Data
We use your data strictly to:
- Provision and manage your cPanel web hosting and domain services.
- Send essential billing notifications, renewal invoices, and security alerts.
- Provide technical support and respond to client help desk tickets.
3 Payment Gateway & Financial Security
Hostarise never stores your credit card numbers, debit card PINs, or MFS wallets passwords. All payments are processed through PCI-DSS certified payment gateways (such as bKash, Nagad, UddoktaPay, or SSLCOMMERZ) over secure 256-bit encrypted SSL connections.
4 Data Sharing & Third Parties
We do not sell, rent, or trade your personal data to third parties or advertisers under any circumstances. We only share information with required domain registry authorities (ICANN/BTCL) for domain ownership verification.